Acceptable Use Policy

1. Scope & Agreement

1.1 This Acceptable Use Policy ("AUP") governs all use of the TryGetBill platform (trygetbill.com), including the website, web application, APIs, tools, and all related services. By creating an account, accessing, or using any part of TryGetBill, you unconditionally agree to comply with this AUP.

1.2 TryGetBill is a legitimate invoicing and payment link tool intended exclusively for lawful business purposes by freelancers, consultants, agencies, and small business owners in India.

1.3 This AUP is incorporated into and forms an integral part of TryGetBill's Terms of Service. Any capitalized terms not defined here carry the meaning given to them in the Terms of Service.

1.4 VIOLATIONS OF THIS POLICY MAY RESULT IN IMMEDIATE ACCOUNT SUSPENSION OR PERMANENT TERMINATION WITHOUT PRIOR NOTICE, WITHOUT REFUND, AND WITHOUT PREJUDICE TO TRYGETBILL'S RIGHT TO PURSUE ALL AVAILABLE LEGAL REMEDIES.

2. Prohibited Activities

The following activities are strictly prohibited. This list is illustrative and not exhaustive; TryGetBill reserves the right to determine, at its sole discretion, whether any conduct violates the spirit or intent of this AUP.

2.1 Financial Fraud & Illegal Transactions

• Creating, sending, managing, or sharing invoices for fictitious, fabricated, inflated, or fraudulent transactions
• Misrepresenting business income, expenses, or financial records for any purpose including tax filing, loan applications, visa applications, or insurance claims
• Creating payment links for illegal goods, controlled substances, unlicensed services, or any activity prohibited under Indian law
• Engaging in billing fraud, double billing, phantom billing, or any scheme to extract unearned payments
• Using TryGetBill-generated invoices or payment links as evidence to support false claims in legal, regulatory, or administrative proceedings
• Creating invoices to simulate income or business activity that does not exist in reality

2.2 Tax Evasion & Money Laundering

• Using the platform to facilitate, conceal, or enable tax evasion or under-reporting of income under the Income Tax Act, 1961 or GST Act, 2017
• Processing payments that represent proceeds of unlawful activity in violation of the Prevention of Money Laundering Act, 2002 (PMLA)
• Creating false, inflated, or deflated invoice records to manipulate reported business financials, GST input credits, or tax liabilities
• Structuring transactions to evade reporting thresholds under FEMA, PMLA, or any other financial regulation
• Using fake GSTIN or PAN numbers on invoices generated through the platform

2.3 Spam, Phishing & Impersonation

• Sending unsolicited bulk invoices, payment requests, or commercial communications to individuals or businesses who have not engaged your services
• Using invoices, payment links, or any platform feature as a vehicle for phishing attacks, credential harvesting, social engineering, or scam operations
• Impersonating any person, business, brand, government body, or public figure in invoices, profiles, communications, or payment links
• Generating or sending fake invoices to extract payments from unsuspecting recipients
• Using the platform to distribute malicious links, redirect URLs, or deceptive content
• Sending threatening, coercive, or misleading payment reminders via WhatsApp or any channel using content generated by TryGetBill

2.4 Platform Abuse, Hacking & Security Violations

• Attempting to circumvent, disable, exploit, or bypass any plan limit, feature restriction, rate limit, authentication mechanism, or security measure
• Creating multiple accounts to circumvent plan limits, abuse promotions, evade enforcement actions, or amplify usage
• Probing, scanning, pen-testing, or testing the vulnerability of the platform or its infrastructure without prior written authorization from TryGetBill
• Exploiting any bug, vulnerability, or error in the platform for personal gain or to cause harm
• Introducing malware, viruses, trojans, ransomware, worms, keyloggers, or any other malicious software
• Conducting denial-of-service (DoS), distributed denial-of-service (DDoS), or resource exhaustion attacks
• Accessing, attempting to access, or facilitating access to another user's account, data, or private information without authorization
• Intercepting, monitoring, or modifying data transmissions to or from TryGetBill
• Using automated scripts, bots, crawlers, or other automated means to interact with the platform without authorization
• Abusing the referral program, coupon system, or any promotional mechanism through fake accounts, self-referrals, or other manipulation

2.5 Intellectual Property Violations & Data Scraping

• Scraping, crawling, harvesting, or systematically extracting any data, content, design elements, or source code from the platform
• Reverse engineering, decompiling, disassembling, or attempting to derive the source code of any part of the platform
• Copying, reproducing, or replicating platform design, UI patterns, code architecture, or functionality without written permission
• Using TryGetBill data, outputs, features, or intellectual property to build, train, benchmark, or improve competing products or services
• Removing, altering, or obscuring any copyright, trademark, or proprietary rights notices
• Framing, mirroring, or embedding TryGetBill pages or content on external websites without authorization

2.6 Harassment, Threats & Harmful Conduct

• Using the platform to harass, threaten, stalk, intimidate, defame, or harm any individual
• Using invoices, payment links, or payment reminders as tools for coercion, extortion, blackmail, or intimidation
• Publishing defamatory, obscene, hateful, or discriminatory content through blog posts, comments, or any platform feature
• Violating any applicable law, regulation, court order, or third-party rights while using the Service
• Filing false, frivolous, vexatious, or malicious complaints, legal claims, or regulatory reports against TryGetBill or its operator

2.7 Blog & Content Abuse

• Publishing plagiarized, copyright-infringing, or AI-generated-without-disclosure content on the TryGetBill blog
• Using blog posts or comments to promote competing services, distribute spam, or conduct SEO manipulation
• Posting malicious links, phishing URLs, or harmful content in blog comments
• Abusing blog admin privileges to modify, delete, or interfere with other users' content without authorization

2.8 TryGetBill PayLock™: File Upload Prohibitions

The following activities are strictly prohibited when using the TryGetBill PayLock™ free tool or the in-app TryGetBill PayLock feature for signed-in users:

• Uploading content for which you do not hold the copyright, license, or authorization required to share it (including but not limited to pirated software, films, music, books, courses, paid digital products, or course materials)
• Uploading content depicting minors in any sexualized context, in violation of Section 67B of the IT Act, 2000 and Section 14 of the POCSO Act, 2012
• Uploading non-consensual intimate imagery, in violation of Section 67 / 67A of the IT Act, 2000
• Uploading content classified as obscene under applicable Indian law
• Uploading content that incites violence, terrorism, or communal disharmony
• Uploading malware, viruses, ransomware, exploits, hacking tools, leaked databases, or stolen credentials
• Using TryGetBill PayLock as a long-term storage, backup, archive, content distribution, or hosting service in circumvention of the auto-deletion policy
• Uploading personal data of identifiable third parties without lawful basis under the DPDP Act, 2023 (such as scraped contact lists, aggregated personal data, or government identity documents of others)
• Uploading content that violates any non-disclosure obligation, trade secret protection, or contractual confidentiality you owe to a third party
• Using the TryGetBill PayLock unlock URL or "I have paid" notification feature to harass, threaten, defame, or extort the Recipient
• Submitting false, abusive, or coordinated abuse reports to suppress legitimate sessions of other users
• Creating multiple sessions or using multiple email addresses to circumvent the per-email or per-IP rate limits
• Using the TryGetBill PayLock unlock URL as a vehicle for phishing, deceptive payment requests, or impersonation of another freelancer or business
• Sharing files in connection with money laundering, tax evasion, or proceeds of unlawful activity, in violation of the Prevention of Money Laundering Act, 2002

Violation of this section is a material breach. Consequences include immediate session suspension and file deletion, denylisting of the email address and IP-fingerprint, account suspension or termination (where applicable), reporting to law enforcement, and civil and criminal liability under applicable Indian law.

2.9 Misuse of UPI Payment Features

Where TryGetBill PayLock or any other feature accepts a UPI ID supplied by you, the following are strictly prohibited:

• Supplying a UPI ID that does not belong to you or to a person/entity that has authorized you to receive payments through it
• Supplying an inactive, mistyped, or deliberately fraudulent UPI ID with intent to mislead the Recipient
• Using the UPI deep link / QR feature to solicit payments unrelated to a genuine transaction with the Recipient
• Soliciting "donations", "advance fees", "verification charges", or other payments outside the legitimate scope of the underlying transaction
• Using TryGetBill PayLock-generated UPI deep links in spam, phishing, or social engineering campaigns
• Operating a UPI receiver account in violation of NPCI Operating and Settlement Guidelines or the receiving bank's terms

The same consequences described in Section 2.8 apply to violations of this section.

3. Permitted Use

TryGetBill is intended exclusively for:

• Freelancers and independent contractors billing clients for legitimate services actually rendered
• Small business owners creating and managing invoices for real, completed transactions
• Professionals generating GST or standard invoices for genuine commercial activity
• Sharing Razorpay payment links for actual invoice amounts owed by real clients
• Any lawful commercial billing activity between consenting parties where services or goods have been legitimately provided

4. Monitoring & Investigation

4.1 TryGetBill reserves the right to monitor, investigate, and audit account activity to detect violations of this AUP. This includes automated monitoring systems and manual review of flagged accounts.

4.2 We may access and review User Content, account logs, IP addresses, and usage patterns when investigating potential violations, responding to legal requests, or ensuring platform integrity.

4.3 You consent to such monitoring as a condition of using the Service.

5. Enforcement & Consequences

If TryGetBill determines, at its sole and absolute discretion, that you have violated this AUP or are reasonably suspected of violating it:

• Warning: For first-time minor violations, we may issue a written warning with a deadline for corrective action.
• Suspension: Your account may be immediately suspended pending investigation. During suspension, you will not have access to your data or any platform features.
• Permanent termination: Your account may be permanently terminated without refund for serious or repeated violations.
• Data preservation: Evidence of violations may be preserved and retained for legal proceedings, regulatory reporting, or law enforcement purposes.
• Law enforcement reporting: We may report violations to relevant law enforcement authorities, regulatory bodies (including Income Tax Department, GST Council, RBI, CERT-In), or judicial authorities as required or permitted by law.
• Legal action: TryGetBill may initiate civil proceedings to recover damages, losses, costs, and legal fees caused by your misuse. For criminal violations, we may file a First Information Report (FIR) or criminal complaint under applicable Indian law.
• Blacklisting: Terminated accounts may be blacklisted to prevent re-registration. Associated email addresses, IP addresses, and device identifiers may be blocked.

5.2 The selection of enforcement action is at TryGetBill's sole discretion. TryGetBill is not obligated to provide a warning before taking any enforcement action including immediate termination.

6. Reporting Violations

If you believe someone is violating this AUP (for example, sending fake invoices or using the platform for fraud), report it immediately:

Email: support@trygetbill.com

Subject: "AUP Violation Report - [Brief Description]"

Please include: the violating user's email or account identifier (if known), description of the violation, and any evidence (screenshots, invoice URLs, payment link URLs).

Response time: Within 48 hours for urgent security violations; 3-5 business days for other reports.

7. False Allegations & Abuse of Reporting

7.1 Filing false, frivolous, or malicious AUP violation reports against other users or against TryGetBill is itself a violation of this AUP.

7.2 Users who abuse the reporting mechanism may have their own accounts suspended or terminated, and may be liable for damages caused by false reports.

8. Applicable Laws

Violations of this AUP may also constitute violations of applicable Indian laws including but not limited to: the Indian Penal Code / Bharatiya Nyaya Sanhita (fraud, forgery, cheating, criminal intimidation), the Information Technology Act, 2000 (unauthorized access, computer fraud, data theft), the Prevention of Money Laundering Act, 2002, the Income Tax Act, 1961, the GST Act, 2017, and the Consumer Protection Act, 2019. TryGetBill reserves the right to cooperate with law enforcement and regulatory authorities in the investigation and prosecution of such violations.

9. Changes to This Policy

TryGetBill may update this AUP at any time without prior notice. Updates will be posted on this page with a revised effective date. Continued use of TryGetBill after updates constitutes your acceptance of the revised policy. It is your responsibility to review this AUP periodically.

10. Contact

For questions about this policy:

Email: support@trygetbill.com